Purveyors of ice cream, who like to have a little fun

We're looking to fill our shop with fun, reliable, and energetic team members!

Current positions

Greet every customer in a friendly manner and manage the customer lineup. In other words, make someone's day.

Communicate clearly, efficiently and politely with co-workers to ensure that the correct order is served to the customers in a timely manner.
Provide guests with samples & descriptions of product(s) as needed

Prepare dessert orders while following all preparation, health and safety standards and guidelines.

Complete cleaning tasks and follow checklists provided by management; Keep work area organized and clean, and sanitary throughout shift (following strict COVID-19 protocols).

Prepare and stock/restock for daily and weekly operations - inventory receipt paper, loyalty cards, napkins, paper towels, toilet paper
Follow correct opening and closing procedures

Monitor and report coverage, industry trends, and news on all social media platforms.
Create relevant social media content by capturing and editing photos, videos and digital designs.
Manage influencer marketing strategy.
Build social media following and engage with posts in a quickly and timely manner.
Identify and coordinate brand partnerships and respond to inbound influencer inquiries.

Deliver exceptional customer service for team to model and operational excellence; follow and enforce company policies and protocols.
Manage and Coordinate FOH and BOH daily operations.
Regularly assess product quality and maintain inventory controls.
Professionally and promptly handle customer complaints and issues.
Appropriately schedule staff based on business trends to ensure adequate team support at all times.
Assist and support staff in day-to-day operations as required.

Prepare consistent quality dessert items
Assemble and set up machines
Wash dishes and equipment
Keep kitchen organized and clean, and sanitary throughout shift/ clean food preparation and production areas as required
Prepare and stock for daily operations
Organize/bag recycling, compost, and trash
*Perform other duties as assigned